FAQs

General registration form questions

  • How long does it take to apply online? It should take about 20 minutes to register online and complete the application form. See ‘Recruitment Process’ for more information.
  • I am experiencing issues completing the registration form. Please email students@mandg.co.uk stating the full scheme name that you would like to apply to and the nature of your issue.
  • I have completed all sections but it will not let me submit my application. Please check to see that the closing date has not passed as applications cannot be submitted after that date. If you are still experiencing difficulties please email students@mandg.co.uk
  • How can I track the progress of my application? Please log onto your candidate account to see your status.
  • Can I apply to more than one role? Intern and Graduate applicants can only apply to one role, if you realise through the process that you are more interested in another scheme please let us know and will look into whether it is possible to transfer your application.
    Apprentice applicants may apply to more than one role.
  • Can I re-apply should I be unsuccessful? You can re-apply the next year if you are unsuccessful, however please ensure that you re-apply via your previous candidate profile and provide the details of your previous application on the registration form.
  • Do you offer deferred entry for your programmes? We do not offer deferred entry.
  • Does M&G sponsor visas? M&G supports visa applications for graduate roles. We are unable to provide sponsorship for internships and placements. However, if you're in full-time education in the UK under the Tier 4 (General) category, current regulations may permit you to take on temporary employment during holiday periods or as part of your studies.
  • How can I update/edit any detail supplied on my registration form? Please login as a returning candidate, and select ‘Edit’ next to the relevant job application. You can now edit and update your registration form details, please ensure that you select ‘Save and Continue’ at the bottom of the page. Once you select ‘Save and Continue’ this information will be available to the Graduate and Apprentice Team.
  • My circumstances have changed. How do I remove myself from the application process? Please log in and “withdraw” your application in your candidate account. If you have been invited to interview, please also contact us at students@mandg.co.uk to let us know.
  • How do I remove my profile from the database? You will need to send an email to students@mandg.co.uk and request this to be carried out.

Assessment process questions

  • Can I reclaim travel costs? We reimburse up to £150 for a standard class return journey for face to face interviews or assessment centres. You will need to fill out our reimbursement form and and send us original copies of receipts to our London office. It can take up to 3 weeks for you to receive your reimbursement after the team receives the required form and receipts.
  • I am experiencing issues with my online tests. Please read the diagnostics details on the original email inviting you to take the tests. If you still experience problems please visit the CEB/SHL help website.
  • When can I expect to receive updates on the progress of my application? Our team review applications as quickly as possible, however this can take some time due to the large number of applications. Candidates will receive an email updating them of any progress at each stage and additionally any status changes will be reflected on your candidate profile. Emails can occasionally be redirected to junk folders, please ensure that noreply.M&G-781@mail.pageuppeople.com, students-781@mail.pageuppeople.com and interviews@hirevue.com are all saved as a ‘safe sender’ on your email account. You can use the ‘My Emails’ tab on your candidate login to check that you have received all emails sent. We ensure all candidates receive a response at all stages.

University recruitment questions

  • I had mitigating circumstances that affected my A levels or degree result. Can I still apply? Please email students@mandg.co.uk  with proof from your school or University of your mitigating circumstances and we will treat them on a case by case basis.
  • What should I do if I have a disability that may affect my performance at any stage of the recruitment process? We will make every reasonable adjustment to assist candidates with disabilities through the assessment process. If you have a disability (such as dyslexia) which means that you are entitled to extra time for the online tests then please email students@mandg.co.uk with associated supporting evidence and we will do our best to assist.
  • I didn’t study A-levels, how do I know if I have the required UCAS points? Please use the following website to translate your grades in to UCAS points. Please note that all candidates need to include a detailed description of their A levels (or equivalent qualifications) on their CV. If you didn’t study A levels then please ensure that the name of the qualification, date obtained, subjects studies and attained grade (please mention what the score was out of if not immediately evident e.g. the grade is not displayed as a percentage) are included in your CV. Any CV that does not have this information displayed will be rejected on that basis.
  • Does it matter if I don’t have any relevant work experience? We don’t look for particular work experience, we look for potential.
  • I’m not a recent graduate and have some work experience. Can I still apply? Yes, you are still able to apply to our graduate schemes, however our placement and internship schemes are only open to students enrolled on degree programmes.
  • Do you offer short work experience? Unfortunately M&G is unable to offer official short work experience placements.

Apprenticeship recruitment questions

  • I had mitigating circumstances that affected my A levels result. Can I still apply? Please email students@mandg.co.uk  with proof from your school of your mitigating circumstances and we will treat them on a case by case basis.
  • I didn’t study A-levels, how do I know if I have the required UCAS points? Please use the following website to translate your grades in to UCAS points.
  • Do you offer short work experience? Unfortunately M&G is unable to offer official short work experience placements.
  • When do you recruit Apprentices during the year? We recruit all year round to different positions across the business. Applications are usually accepted about 2-3 months before start date.
  • How many Apprentices do you recruit for each role? We usually recruit 1 Apprentice per role.
  • Could I do an Apprenticeship before going to university or as part of a placement year? Our Apprenticeship schemes are permanent roles intended to start you in your career post A-levels. M&G will train you as an Apprentice for the first 18 months during which you complete your NVQ, technical certificate and objectives.
  • Is there a guarantee of a permanent contract after the Apprenticeship? You will have a permanent role at the end of your Apprenticeship training as long as you have completed your NVQ, technical certificate and objectives.
  • Is the Apprenticeship rotational? The scheme is not rotational, so you are able to build up relationships and skills in the area you are hired into.