Policies and business principles


Here you will find M&G's policies, regulatory reporting information, The Financial Conduct Authority's Business Principles and M&G's own set of Business Principles.


Financial Regulatory Reporting


Pillar 3 Disclosures

The EU Capital Requirements Directive requires firms to publish details of their risks, capital and risk management. These are known as Pillar 3 disclosures.

 Capital adequacy disclosures document


Country By Country Reporting

The EU Capital Requirements (Country by Country Reporting) Regulations 2013 implement Article 89 of the EU Capital Requirements Directive which requires firms to publish specific information by geographic location. This is known as Country by Country Reporting.

 Country by Country Reporting


FMSB Statement of Commitment

M&G Investments (the “Institution”) acknowledges that the Standards published by the FICC Markets Standards Board (“FMSB”) represent generally recognised good practice in the wholesale Fixed Income, Commodity and Currency (“FICC”) markets. The Institution confirms that it is committed to conduct its FICC market activities (its “Activities”) in a manner consistent with the Core Principles contained in FMSB Standards, and to have internal policies, procedures and controls reasonably designed to give effect to those Core Principles where they are applicable to its Activities, in a manner that is commensurate with the nature of its Activities in the relevant entity or jurisdiction. This statement of commitment applies to the Reference Price Transactions standard for the Fixed Income markets published in November 2016. This statement of commitment does not apply to the Binary Options standard for the Commodities markets published in November 2016 because the Institution does not transact commodity binary options.

Gender pay gap reporting

The Government requires all businesses with more than 250 employees in the UK to publish their UK gender pay gap data annually. M&G’s 2017 gender pay gap report can be found here:

  View the report


Gifts and hospitality policy


M&G may provide or receive hospitality or small business gifts from intermediaries who sell our products, operators of funds in which we invest clients’ money, or other counterparties with whom we deal on your behalf. The hospitality is typically a meal or attendance at a social engagement, where the opportunity exists for participants to discuss business issues such as market developments or M&G Group products. M&G may also provide assistance – such as providing a speaker or paying towards materials used at a business training event or a conference organised by or for such firms. Such gifts and hospitality are in no way predicated on past current or future business activity. M&G’s procedures place controls on such arrangements to ensure that there is no customer disadvantage.

Further details can be obtained on request: info@mandg.co.uk


The Financial Conduct Authority's business principles


All financial services companies have to operate within the Financial Conduct Authority's stated ‘Principles for businesses’. They are:

1. Integrity. A firm must conduct its business with integrity.

2. Skill, care and diligence. A firm must conduct its business with due skill, care and diligence.

3. Management and control. A firm must take reasonable care to organise and control its affairs responsibly and effectively, with adequate risk management systems.

4. Financial prudence. A firm must maintain adequate financial resources.

5. Market conduct. A firm must take reasonable care to organise and control its affairs responsibly and effectively, with adequate risk management systems.

6. Customers' interests. A firm must pay due regard to the interests of its customers and treat them fairly.

7. Communications with clients. A firm must pay due regard to the information needs of its clients, and communicate information to them in a way which is clear, fair and not misleading.

8. Conflicts of interest. A firm must manage conflicts of interest fairly, both between itself and its customers and between a customer and another client .

9. Customers: relationships of trust. A firm must take reasonable care to ensure the suitability of its advice and discretionary decisions for any customer who is entitled to rely upon its judgment.

10. Clients' assets. A firm must arrange adequate protection for clients' assets when it is responsible for them.

11. Relations with regulators. A firm must deal with its regulators in an open and cooperative way, and must disclose to the appropriate regulator appropriately anything relating to the firm of which that regulator would reasonably expect notice.


M&G's business principles


M&G has its own set of business principles which reflect and reinforce our culture and reflect the importance of treating customers fairly. In summary, they act as a framework for how we run our business. They are:

Performance driven

  • We are an investment-led organisation that is driven by the desire to generate outstanding long-term returns for our customers
  • Without the best people we couldn't be the best company - they drive our growth and success
  • We regularly review our products to ensure they continue to meet our customers' needs
  • We aim for excellence in everything we do


  • Our people are at the heart of our organisation
  • Without the best people we couldn't be the best company - they drive our growth and success
  • We provide an environment for our employees to reach their potential
  • We work collegiately as we believe this achieves the best results


  • We stand by our principles and always act with integrity
  • We strive to do the right thing, even when it isn't the easiest option


  • We encourage original thinking - applying an innovative and creative approach to the way we work
  • We challenge convention - identifying solutions to problems and finding new and improved ways of working


  • Energy, enthusiasm and passion are inherent in our culture
  • We never rest on our laurels and always strive to be better and do better

Trusted partners

  • We are honest and straightforward in the way we operate
  • We are transparent in our communications with customers, providing them with relevant information in a timely manner
  • We foster long-term relationships with our customers and business partners
  • We are responsible and accountable for our actions
  • We manage risk prudently and professionally
  • We ensure our business partners understand and live up to our business principles

Remuneration policy