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Hiring the right people is integral to the success of our graduate and internship schemes
This requires us to have a rigorous recruitment process, and we understand that this can seem daunting at first. We want to assist you in finding your way through this process, and the following section aims to put you on the front-foot for the journey forward.
Applications are assessed from the moment they are submitted, we therefore recommend that you start the process as soon as you are able to and don’t wait until the deadline.
1. Application form
We have a simple registration form and a short application form, which takes roughly 20 minutes to complete.
After completing the application form, candidates will be sent a link to complete the online verbal, numeric, critical reasoning and situational strengths tests. These tests take 20 - 40 minutes depending on the test, and although you cannot take breaks within individual tests, you do not need to take all four tests in the same sitting. Our assessments are provided by Capp & Co, the world experts in strengths. Capp are data-led assessment creators who sit at the cutting edge of online testing. You can find practice tests online.
You must complete the online assessment within 5 days of when they are sent. Test results will be reviewed alongside the application form. Practice tests can be found online. If you normally require extended time for assessments, please upload the associated supporting evidence where indicated on the online application form and we will make the relevant adjustments.
3. HireVue video interview
Those who pass testing will be sent a link to our strengths-based video interview, a one-way online recorded interview, and a link containing full instructions for completing this. You must complete the video interview within 5 days of when the link is sent. For each question, you will be given a small amount of preparation time and then time to answer the question before moving onto the next. At the end, we’ll give you some extra time to discuss anything you have not already covered.
4. Face-to-face interview
You will then be invited to our offices in London for a face-to-face interview. This could be a competency or case-study based interview, which may include some preparation time. You will not be required to have specific technical knowledge for the scheme to which you are applying, but we are interested in how you approach problems and your reasons for wanting to join that scheme.
Whilst we prefer to meet you in person, if you are an international candidate and the burden of travel is significant, we can arrange this as an online interview.
5. Assessment centre
The assessment centre at M&G is the final stage in the process and will involve a variety of activities over one day for graduate schemes, and half a day for internships.
You’ll participate in presentations, interviews and group exercises; however, this may vary from scheme to scheme. You’ll meet a variety of people who work for M&G including current graduates, gaining a further understanding of our culture so you can appreciate what makes M&G so special.
Assessment centres for graduate roles will also involve a psychometric questionnaire and feedback session.
How long does it take to apply online?
It should take about 20 minutes to register online and complete the application form. To find out more read our recruitment process information.
Who do I contact if I experience issues completing the registration form?
Please email email@example.com stating the full scheme name that you would like to apply to and the nature of your issue.
Who do I contact if my application will not submit?
Please check to see that the closing date has not passed as applications cannot be submitted after that date. If you're still experiencing difficulties please email firstname.lastname@example.org.
How can I track the progress of my application?
Please log on to your candidate account to see your status.
Can I apply to more than one role?
For all schemes, you can only apply to one role. If you realise through the process that you are more interested in another scheme please let us know and will look into whether it is possible to transfer your application.
Can I re-apply should I be unsuccessful?
You can re-apply the next year if you are unsuccessful, however please ensure that you re-apply via your previous candidate profile and provide the details of your previous application on the registration form.
Do you offer deferred entry for your programmes?
We do not offer deferred entry.
Does M&G sponsor visas?
M&G supports visa applications for graduate roles. We are unable to provide sponsorship for internships. However, if you're in full-time education in the UK under the Tier 4 (General) category, current regulations may permit you to take on temporary employment during holiday periods or as part of your studies.
How can I update/edit any detail supplied on my registration form?
Please log in as a returning candidate, and select ‘Edit’ next to the relevant job application. You can now edit and update your registration form details, please ensure that you select ‘Save and Continue’ at the bottom of the page. Once you select ‘Save and Continue’ this information will be available to the Graduate and Apprentice Team.
My circumstances have changed. How do I remove myself from the application process?
Please log in and “withdraw” your application in your candidate account. If you have been invited to interview, please also contact us at email@example.com to let us know.
How do I remove my profile from the database?
You will need to send an email to firstname.lastname@example.org and request this to be carried out.
What are the technical requirements for the online tests?
We want you to have the best chance to succeed. Please ensure that you have:
We also recommend that you use Chrome as your browser as this works best with the online test interface.
How can I prepare for the online tests?
Our online tests are provided by Capp & Co. We recommend that candidates prepare for the online assessment process by completing the practice tests provided by Capp. These are available at http://practice.cappassessments.com/.
What is the time limit for the online tests?
The Capp M&G Assessment Suite is time-recorded, as distinct from time-limited. This means that your time taken will contribute to your overall score, but you will not have a time limit to complete the tests in. You should work as quickly and as accurately as possible to achieve the best results.
Can I have special adjustments for my assessments?
If you have a condition that makes you eligible for extra time, you should notify us of this in your application and provide supporting documentation so we can update the assessment to include the relevant adjustments. If you have any questions, please get in touch with us at: email@example.com.
Can I get feedback on my performance of online tests?
Every candidate that completes the Capp Ability Suite can receive a bespoke feedback report with information about their performance on the three online tests, including advice on how to maximise their potential in the future.
What are the technical requirements for completing a video interview?
Our Video interviews are taken online through a video interview provider called HireVue. Before you start your video interview, please ensure you have the following:
Specific webcam control software is not necessary, as this will be dealt with by the online interface. Please close any webcam control software before continuing with your video interview.
How can I prepare for the interview questions?
Preparation for the interview questions is included as part of your interview process on HireVue. We want to see the real you, so we recommend that you ensure that you understand why you have chosen M&G and try to focus on providing natural responses to the questions asked.
Can I reclaim travel costs?
We reimburse up to £150 for a standard class return journey for face-to-face interviews or assessment centres. You will need to fill out our Reimbursement Form and send us original copies of receipts to our London office. It can take up to 3 weeks for you to receive your reimbursement after the team receives the required form and receipts.
Who do I contact if I experience issues with my online tests?
Please read the diagnostics details on the original email inviting you to take the tests. If you still experience problems please email MandGSupport@capp.co.
When can I expect to receive updates on the progress of my application?
Our team review applications as quickly as possible, however this can take some time due to the large number of applications. Candidates will receive an email updating them of any progress at each stage and additionally any status changes will be reflected on your candidate profile. Emails can occasionally be redirected to junk folders, please ensure that noreply.M&Gfirstname.lastname@example.org, email@example.com and firstname.lastname@example.org are all saved as a ‘safe sender’ on your email account. You can use the ‘My Emails’ tab on your candidate login to check that you have received all emails sent. We ensure all candidates receive a response at all stages.
What should I do if I have a disability that may affect my performance at any stage of the recruitment process?
We will make every reasonable adjustment to assist candidates with disabilities through the assessment process. If you have a disability (such as dyslexia), which means that you are entitled to extra time for the online tests, then please email email@example.com with associated supporting evidence and we will do our best to assist.
Does it matter if I don’t have any relevant work experience?
We don’t look for particular work experience, we look for potential.
I’m not a recent graduate and have some work experience. Can I still apply?
Yes, you are still able to apply to our graduate schemes, however our internship schemes are only open to students enrolled on degree programmes.
Do you offer short-term work experience?
Unfortunately M&G is unable to offer official short-term work experience placements.