Recruitment process

Learn about the M&G recruitment process for apprentices.

  • Application: Completing an application form and uploading your CV
  • Telephone interview: You’ll have a half hour telephone based interview based around your strengths, skills and competencies*
    *Accountancy and finance candidates will be asked to complete an online numerical reasoning test of 20 minutes whilst IT candidates will be asked to complete an online aptitude test.
  • Work strength assessment: You’ll be invited to complete a 20 minute online questionnaire which identifies your potential strengths against the successful behaviours and competencies required for the apprentice role. You’ll be provided with a short report showing your strengths, including the environments that are likely to enhance or hinder your performance.
  • A video interview: A one-way online recorded strengths based interview. You’ll be provided with a link containing instructions for completing this at the time. You’ll be provided a question, a small amount of preparation time and time to answer the question before moving onto the next.
  • Assessment Centre Day: Shortlisted candidates will be invited to our local office to undergo the final strengths based interview with the hiring Manager, a group based exercise and for some roles an in-tray or a case study exercise. This will be confirmed prior to your Assessment Centre Day.

Frequently asked questions

How long does it take to apply online?

It should take about 30 minutes to register online and complete the application form. To find out more read our recruitment process information.

Who do I contact if I experience issues completing the registration form?

Please email stating the nature of your issue. 

Who do I contact if my application will not submit?

How can I track the progress of my application?

Our recruitment team will keep you posted in regards to your application status.

Can I apply to more than one role?

You will be able to submit only one application form but within you can state your preference for up to 3 roles.

My circumstances have changed. How do I remove myself from the application process?

Please contact us at or you can contact our external recruitment partner at

Assessment process questions

What are the technical requirements for the online tests?

We want you to have the best chance to succeed. Please ensure that you have:

  • A quite space where you can finish each test in one sitting
  • A clear and working internet connection.

We also recommend that you use Chrome as your browser as this works best with the online test interface. 

How can I prepare for the online tests?

We recommend that you prepare by completing the practice tests provided by Saville. These are available at

What is the time limit for the online tests?

Only numerical reasoning assessment will be time limited but as a general rule, you should work as quickly and as accurately as possible to achieve the best results.

Can I have special adjustments for my assessments?

If you have a condition that makes you eligible for extra time, you should notify us of this in your application and provide supporting documentation so we can update the assessment to include the relevant adjustments. If you have any questions, please get in touch with us at:

Can I get feedback on my performance of online tests?

You will be able to download a bespoke feedback report with information about your performance from the system (this will be explained to you in the instructions).

What are the technical requirements for completing a video interview?

Our Video interviews are taken online through a video interview provider called HireVue. Before you start your video interview, please ensure you have the following: 

  • Adobe Flash Player (most recent version)
  • A working webcam (built in or USB)
  • A clear and working internet connection

Specific webcam control software is not necessary, as this will be dealt with by the online interface. Please close any webcam control software before continuing with your video interview.

How can I prepare for the interview questions?

Preparation for the interview questions is included as part of your interview process on HireVue. We want to see the real you, so we recommend that you ensure that you understand why you have chosen M&Gprudential and try to focus on providing natural responses to the questions asked.

When can I expect to receive updates on the progress of my application?

Our recruitment team will review and progress applications as quickly as possible, as we have a short recruitment campaign. Candidates will receive an email updating them of any progress at each stage. Emails can occasionally be redirected to junk folders, please check these regularly, especially when you’re been invited to undertake online assessments. We ensure all candidates receive a response at all stages.

Apprenticeship recruitment questions

I had mitigating circumstances that affected my A levels result. Can I still apply?

Please email with proof from your school of your mitigating circumstances and we will treat them on a case by case basis.

When do you recruit Apprentices during the year?

We recruit one annual cohort in early spring so applications window usually opens from end of February till early April.

Is there a guarantee of a permanent contract after the Apprenticeship?

That depends on your performance, on business demand and if we can sign off the headcount at the end of your apprenticeship.

Is the Apprenticeship rotational?