For UK financial advisers only, not approved for use by retail customers. Click here for the customer website.

Part 4 - Regulatory Landscape

Check your answers

 

1.        What date have the FCA  proposed for the rules to be fully embedded by firms?

A.       31/7/22

B.       30/4/23

C.       31/12/22

 

2.        What do the cross-cutting require firms to do?

A.       To act in good faith, avoid foreseeable harm and ensure customers agree to reviews on a regular basis to ensure recommendations remain appropriate

B.       To act in good faith, agree to treat customers fairly and abide by UK law

C.       To act in good faith, avoid foreseeable harm and enable support retail customers to pursue their financial objectives

 

3.        What is likely to form part of the evidence the FCA will ask firms to produce to show adherence to the Consumer Duty rules and guidance?

A.       An annual report that has been signed off by the firm’s board, or equivalent management body

B.       A list of all customers and whether they have gained or lost money

C.       Interviews with all relevant staff to ensure they can spot vulnerable customers

 

CPD certificate

Before collecting your certificate please take a moment to provide us feedback on this session, please email prudential.distribution.team@prudential.co.uk

Complete the form below and we’ll email your CPD confirmation to you. Please use the email address that you would usually use when making contact with us.