Fake 'phishing' emails are designed to look genuine and are used by fraudsters to extract your personal details from you for financial gain. Find out what to look out for.
If you’ve chosen to receive communications from M&G via email, it’s important to note that you will never receive an email from us asking you to divulge any personal information. This includes your M&G account information or ‘My Account’ registration details such as your PIN.
From time to time, the M&G name and logo have been misused by organisations and individuals unconnected to M&G for fraudulent purposes. These misuses include unsolicited communications with requests for money, personal details, and goods, and claims that M&G is the guarantor of financial transactions.
These suspicious ‘phishing’ emails may also ask you to click on a link which will take you to a site that looks like a genuine M&G website. A phishing email is also likely to start with an impersonal greeting or no greeting at all and may also contain typing errors and grammatical mistakes.
This type of impersonation is not just experienced by financial institutions like M&G, but also by retailers, mobile phone providers, the FCA and even government agencies (such as HMRC and police).
Contact us straight away if:
See our current fraud alerts to find out about known threats to our customers or the M&G brand