After contacting customer service, I was advised that Andrew would be the person who would be in contact with me to discuss what the potential investment options were available. The discussions were very clear on what I wanted to achieve, they were precise and to the point, any questions were answered openly and I was neither guided or pressurised and felt under no obligation to make any other choice other than my own. Based on this, I am completely satisfied with the personalised approach, competence and after service.
Since 2018 Andrew has been the Advisor & Financial Planner assigned to my wife and myself by Prudential Financial Planning Limited. I had been a customer with Prudential for well over 20 years when I was introduced to Andrew Brannan, but I found out almost immediately that he was a very professional Financial Planner and Adviser, whose customer service went far beyond anything I had ever experienced from Prudential or other Financial Services advisers over the years before meeting him.
Andrew always takes the time and the trouble to give very clear and relevant advice, based on thorough assessments. This has helped to clear up many of the mysteries around pensions, investments and financial planning in general.
The vast knowledge and experience that Andrew has of his field, have been major strengths in the service he provides us. However, in addition to that it is the trust that he inspires along with his patience and all round care for his customers/clients, that really give us the confidence we have in him.