Security and financial crime


At M&G, we’re dedicated to protecting the safety and integrity of your personal information and investment with robust security processes.

We’re also committed to the prevention of financial crime such as money laundering, the funding of terrorist activity, and bribery and corruption. Our dedicated Financial Crime Prevention team ensures that appropriate measures are in place to protect M&G and our customers from such crimes.

Website security

It’s a priority for us to keep your personal information safe whilst using our website. We have designed our security processes with this in mind.

Fraud alerts

Check our alerts page to keep up to date with the latest security threats affecting M&G and our customers.

Verifying customers' identity

As an M&G customer there are situations where we may ask you for documents to verify your identity. Find out why we need to do this, and the types of documents you may need to provide.

Fraud prevention and online safety

Security is a shared responsibility - we’re also here to help you understand what you can do to protect your personal information and financial assets, and ultimately help prevent financial crime.