"I’ve been an Adviser for 17 years and many of my clients have been with me for a number of these. Together we’ve built a relationship and a long-term plan for their money and investments. And that creates peace of mind and confidence for clients, knowing I’m there to help them manage their money through everything life throws at them and help them achieve their goals.
For example, I helped a client recently sort out all of her different pensions. She was single, retired with no income and living in her old family home. She’d lost track of how many pensions she had and quite honestly felt overwhelmed with all of the various statements. I discovered nine different pensions in the end, after I sat on the floor and sorted all the paperwork into separate piles.
I was able to help her combine these into one pension, which was around £150,000. And she was able to take her tax-free cash lump sum and, together with the sale of her home, was able to buy a beautiful new house with a lovely garden. And she can take £1,000 a month income which is flexible. She was absolutely over the moon.
It’s not just the big life events, but the everyday things as well that can make a real difference. I regularly keep in touch with all of my clients and encourage them to check in with me or send me a question if they need to.
I remember one client who had already taken some money from his pension. And he messaged me one evening to say he was going to get another £5,000 out. But I messaged him straight back to tell him to hold off. I checked his account and explained that if he took any more money out it could mean losing thousands of pounds every year for the next ten years. There are some HMRC rules which limit future tax relief when certain pensions are accessed early, and it’s easy to fall foul of these.
He was absolutely fine – he didn’t need the money that much and was just so glad that I had caught this. But to be honest, I was just glad he’d checked in with me first. It’s my job but for clients it really is peace of mind – knowing that I’m there helping them manage their money."
It’s important to note that combining your pensions, also known as pension consolidation, isn't right for everyone. You may lose valuable guarantees on your existing arrangements if you move your pension pot. We strongly recommend speaking to a financial adviser before making this decision.