Over the weekend we’ve made a number of changes to the platform. Many of these are important foundations for new, upcoming proposition and service developments, to provide you with a more efficient and effective platform.
We’ve listened to your feedback and some changes you will see from 30 May are:
If you have any questions please contact the Client Services team.
M&G’s continued investment in the platform further shows our commitment to deliver you the industry’s best platform experience. Read CEO, Rich Denning latest update with more information.
The final phase of our rebrand project completed over the weekend of 28/29 May and we have now fully rebranded to M&G Wealth.
The journey began with the purchase of the Ascentric platform by M&G plc back in September 2020. Since then we’ve been moving our systems over to M&G Wealth, while maintaining continuous service for all our users. As you may know, we relaunched our website in November 2021 and rebranded our emails and social media accounts.
The final stage of this work has been to remove the Ascentric branding from the platform and literature, replacing it with M&G Wealth. So, now you’ll see a consistent branding approach however you deal with us.
This is a big step forward for us and an important milestone in the evolution of M&G Wealth.
Just before we started our rebrand journey we spoke to Robin Neilly, Senior Creative Lead at M&G, to find out about why the brand had been designed the way it had and the sustainability aspirations behind it.
You won’t need to do anything differently and you’ll continue to work with us, and contact us, in the same ways that you always do. There are also no changes to the way we look after your clients' money.
You may want to discuss these brand changes with your clients, and reassure them that nothing has changed, we just look a bit different.
We’ve also updated the product names that previously reference Ascentric. For reference these are:
Product type |
Current name |
New name from 30 May |
ISA |
Ascentric ISA |
M&G Wealth ISA |
GIA |
Ascentric General Investment Account |
M&G Wealth General Investment Account |
SIPP |
Ascentric Pension Account |
M&G Wealth Pension Account |
We’ve also changed our registered address, which is now 10 Fenchurch Avenue, London EC3M 5AG. But if you’re returning any applications or forms to us you will continue to use our correspondence address: M&G Wealth, Trimbridge House, Trim Street, Bath BA1 1HB.
M&G Wealth was purpose built to disrupt the world of wealth management. Founded on the values of transparency and making a positive impact in the world, we want to level the playing field, closing the advice gap to help advisers and their clients reach their goals, whatever their circumstances.
To find out more about M&G Wealth, head over to the new website.