Pensions through your employer


Here you’ll find information about workplace pensions, applying for an AVC and how you can manage your plan online

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Our servicing teams remain busy and we're aware some customers are experiencing delays when contacting us. We apologise for any inconvenience this may be causing. This is not the service we want to provide. Please be assured, we're actively working to resolve this position as soon as we can.

There are other ways to get information about your policy. For most of our products, you can manage your policy online by logging in or registering for your Online Service. Registration is easy and only takes five minutes - all you need is your policy number. There are a small number of products not currently available online, and these are listed on the registration page.

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Workplace pensions

Your employer will need to automatically enrol you into a workplace pension scheme if you’re:

  • not already opted into another company pension scheme, which at least meets the auto-enrolment minimum requirements
  • aged between 22 and State Pension age
  • earn more than £10,000
  • work in the UK.

For more information about Workplace Pensions please have a look at our Workplace Pension Guide.

Prudential AVC

In addition to your workplace pension, your employer might offer membership to an Additional Voluntary Contribution (AVC) scheme through Prudential.

An AVC is a separate pot of money you build up alongside your workplace pension, that aims to give you extra retirement benefits.

If you’re looking to apply for an AVC, please choose your scheme from the options below.

If your employer's scheme is set up under trust, the trustees have a duty to monitor the scheme, including checking that it is value for money. To find out more about this, you should contact the trustees of your employer's scheme.

Or if your employer's scheme is a workplace pension, since 6 April 2015, your pension provider must set up an Independent Governance Committee (IGC). Like trustees, an IGC has a duty to monitor the scheme, including also checking that it offers value for money. Find out more about our Prudential IGC.

Chances are, you will have heard 'workplace pensions' mentioned in the media, which all employers legally have to set up for their employees over the next few years. This process is called 'automatic or auto-enrolment' and millions of people already now have one of these types of pension.

If you're thinking about making any changes to your pension plan, it's important to understand all your options, and the effect of any changes you make.

  • If you’re looking to change your contributions then you should contact your employer in the first instance.
  • If you’re looking to switch your funds, the easiest way to do this is via your Online Service.

If you have any questions, or need any help understanding your options, you can give us a call on 0345 600 0383. Lines are open 8:30am to 6pm, Monday to Friday.

Group Pension Plan

Money Purchase Plan

Stakeholder Pension

If you're a member of a Local Government, Teachers' or NHS pension scheme, you may be able to apply for an AVC.

Local Government AVC scheme

NHS AVC scheme

Teachers' AVC scheme

If you're a member of a company that has a Group AVC plan with Prudential, please visit our Group AVC scheme website.

Group AVC scheme

Existing customers

Information and help with your existing products
 




Product information

Manage your policy online

You can log into your Online Service to check the value of your policy, change your personal information and preferences, view important documents and send secure messages. You'll be able to see all the products you have with us and do what you need to quickly and easily.

Register Log in

Employers can log in via the employer portal

Supporting information

"Prudential" is a trading name of Prudential Distribution Limited. Prudential Distribution Limited is registered in Scotland. Registered Office at Craigforth, Stirling FK9 4UE. Registered number SC212640. Authorised and regulated by the Financial Conduct Authority. Prudential Distribution Limited is part of the same corporate group as the Prudential Assurance Company. The Prudential Assurance Company and Prudential Distribution Limited are direct/indirect subsidiaries of M&G plc, a company incorporated in the United Kingdom. These companies are not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America or Prudential plc, an international group incorporated in the United Kingdom.