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Onshore bonds and others

Signature process for onshore bonds

We’ve implemented a ‘paperless’ process for the following onshore bond requests:

  • New business

  • Top-ups

  • Regular, full and partial withdrawals
     

The introduction of a signatureless declaration removes the need for you to obtain a ‘wet’ signature from your clients. All you have to do is complete and sign the relevant declaration to confirm you have your client’s authority (in line with the points laid out in the declaration) to submit the application on their behalf.

New business declaration

Top-up declaration

Regular, full and partial withdrawal, and fund switching declaration

Editable Forms:

PruFund Investment Plan Mark 3 application form

PruFund Investment Plan Mark 3 top up application form

Confirmation of Verification of Identity

Full and partial claim form

Regular withdrawal form

IMPORTANT NOTE: Completed declarations should be sent via Pru secure email to contact.us@prudential.co.uk, and, where applicable, the monies sent to us electronically.

How the new process will work

Here’s a list of the onshore bond products in scope for the new signatureless process.

Bonds open to new Business:

  • PruFund Investment Plan Mark 3
     

The table below sets out the process and any relevant further information for each type of application (online and offline).


New business and top-ups

Type Of Application

Process

Further Requirements

Request submitted ONLINE (via Assureweb)

  • PFIPm3 standard terms

  • Up to (and including) £5m

  • Own life

  • New business

Make sure that any further AML requirements are emailed in too

Applications submitted OFFLINE 

  • PFIPm3 non-standard terms

  • PFIPm3 top-ups

  • PFIPm2 top-ups

All documents signed:

Bond Application not signed:

Any additional AML requirements need to be emailed to us too.

Life of another (submitted OFFLINE)

All documents signed:

Bond Application not signed:

Any additional AML requirements need to be emailed to us too.

Signatureless declaration must be appropriate to who is applying.

If the company investment is a single director, a witness signature is required and we cannot accept this as a signatureless declaration.

Company / corporate

investment (submitted OFFLINE

Trust cases (submitted OFFLINE)

All documents signed:

Trust deed signed, but application not signed:

Any additional AML requirements need to be emailed to us too.

If a trust deed is not signed we cannot accept this as a signatureless declaration.

Power of Attorney cases (submitted OFFLINE)

All documents signed:

POA signed, but Bond application not signed:

Any additional AML requirements need to be emailed to us too.

Signatureless declaration must be appropriate to who is applying.

POA needs to be certified by relevant body


Regular, full and partial withdrawals

Type Of Request

Process

Regular withdrawals – new and change existing – (OFFLINE only)

  • PFIP Mk3

  • Legacy products - PFIP Mk2 & PFIP Mk1

  • Single/ joint, including trusts, named policy

  • Minimum payment £50


     

All documents signed:

  • Scan and email (via Pru secure email site) to contact.us@prudential.co.uk

  • Email addresses using the “openwork.uk.com” domain are already secure via TLS

Request not signed:

All scanned requests submitted securely (via Pru secure email site) to mailbox; send form, client ID & declaration to contact.us@prudential.co.uk

Full and partial withdrawals – (submitted ONLINE)

  • Prudential Investment Plan Mark 2

  • Prudential Investment Plan Mark 3 

  • Single/ Joint named policy, trust excluded 

  • Withdrawal value up to £250k

 
  • Submit online

Full and partial withdrawals – (submitted OFFLINE)

  • PruFund Investment Plan

  • Single/joint, including Trust, named policies

  • Any value (£) of request
  • All scanned requests submitted securely (via Pru secure email site) to mailbox; send form, client ID & declaration to contact.us@prudential.co.uk

Fund switches

Type Of Request Process
Fund switches – (OFFLINE)

HSBC BANK

BACS/TT transfers:

Sort code: 40 02 50

Account number: 51015419

Account name: Prudential Assurance company

Reference Required: the owners title initials and surname. It should originate from the owners account.

If you need any help with this, please contact your Prudential Account Manager.

How to register for secure email

The “openwork.uk.com” domain is already secured with Prudential via our Transport Layer Security (TLS) system. Advisers who use a different email domain will need to register for our secure email service if you are using it for the first time, you can do this here https://www.mandg.com/pru/customer/en-gb/existing-customers/contact-us/secure-message/prumail

How to send your signatureless declarations to us

Please send the completed declarations via secure email to contact.us@prudential.co.uk, and, where applicable, the monies to us electronically.

If you’re doing this for the first time – you’ll need to go through a simple registration process.

If you’ve completed a paper application, this along with any other requirements should also be emailed to us in the same way.

 

© Prudential 2025

"Prudential" is a trading name of Prudential Distribution Limited. Prudential Distribution Limited is registered in Scotland. Registered Office at 5 Central Way, Kildean Business Park, Stirling, FK8 1FT. Registered number SC212640. Authorised and regulated by the Financial Conduct Authority. Prudential Distribution Limited is part of the same corporate group as the Prudential Assurance Company. The Prudential Assurance Company and Prudential Distribution Limited are direct/indirect subsidiaries of M&G plc, a company incorporated in the United Kingdom. These companies are not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America or Prudential plc, an international group incorporated in the United Kingdom.