Scams and fraud

Like many firms we’ve seen an increase in the number of financial scams involving cloned firms, with fraudsters impersonating well-known brands like M&G and Prudential or passing themselves off as other legitimate firms that are acting on our behalf.

For potential employees

M&G is aware of a scam where people are being invited to join groups on WhatsApp / Telegram by individuals claiming to represent M&G Human Resources department. These invitations, which may use M&G branding, offer employment opportunities linked to online review work, subject to payment of an initial fee. We urge anyone receiving such an invitation to cease contact with the sender before reporting to the applicable social media provider. Please contact us at MandGFraud@mandg.com if you have been approached.

For Prudential customers

Please go to our Security and Scam hub on our Prudential website for more information about scams involving Prudential.

Security and Scam hub

For M&G customers

What to do if your personal information has been compromised

If you think your personal information has been compromised we can suggest steps to protect both yourself and any products you may have with us. Please call using our Contact us page or send an email to MandGFraud@mandg.com.

What to do if you think you’ve made a payment to a fraudster

If you think you’ve made a payment from your own bank account to a fraudster, contact your bank immediately and then report the matter to ActionFraud the UK’s national fraud reporting centre.

Please also email details to MandGFraud@mandg.com. Alternatively, contact our fraud team on 0207 004 8888, We’ll do everything we can to stop a scam, but it’s your bank and the police that will normally help retrieve any payment.

Ongoing scams

Find out about some of the scams that have recently been reported to us on our Ongoing investment scams page.

Received an email from us and want to check it’s legitimate?

If you have received an email from any of the following email addresses then click on the links to learn more:

Emails:

OpenDuediligence_support@Mandg.com

As part of our regulatory obligation to ensure that the information we hold on organisations and individuals we do business with, including any associated parties is kept up to date, we may have reached out to you as something requires updating on your file.

If we require information from you, we will email you from the above email address and ask that you log in to our due diligence portal to review the request and respond. The portal URL is https://outreach.mandg.com/

If you have any further questions regarding the communication you have received, then contact us at Duediligence_support@Mandg.com.

OpenFCC_Team@mandg.co.uk

As part of our regulatory obligation to ensure that the information we hold on organisations and individuals we do business with, including any associated parties is kept up to date, we may have reached out to you as something requires updating on your file.

If we require information from you, we will email you from the above email address with the request, and ask that you respond directly to our email.

If you have any further questions regarding the communication you have received, then contact us at FCC_Team@mandg.co.uk.

Openemail@digitalnews.mandg.com

Emails from this address are part of our ongoing service, designed to keep you up-to-date with current events.

If you have any questions about emails from this address, please contact your adviser. Or you can email us at noreply@digitalnews.mandg.com. Emails to this inbox are not regularly monitored.

You are about to enter the website of M&G Investments, a direct subsidiary of M&G plc.
Click here to proceed.

M&G plcの直接子会社であるM&G Investments（M&Gインベストメント）のウェブサイトにアクセスするには、
こちらをクリックしてください。

If you are looking for the affiliates of Prudential Financial, Inc., whose principal place of business is in the United States of America, click here to proceed.

アメリカ合衆国を主たる事業領域とするPrudential Financial, Inc.（プルデンシャル・ファイナンシャルInc.）の関連会社をお探しの場合は、こちらをクリックしてください。

If you are looking for the affiliates of Prudential plc, an international group incorporated in England and Wales, click here to proceed.

イングランド及びウェールズで設立された国際グループ企業であるPrudential plc（プルデンシャル・ピーエルシー）の関連会社をお探しの場合は、こちらをクリックしてください。

M&G plc, incorporated and registered in England and Wales. Registered office: 10 Fenchurch Avenue, London EC3M 5AG. Registered number 11444019. M&G plc is a holding company, some of whose subsidiaries are authorised and regulated, as applicable, by the Prudential Regulation Authority and the Financial Conduct Authority.

M&G plc is a company incorporated and with its principal place of business in England, and its affiliated companies constitute a leading savings and investments business. M&G plc is the direct parent company of The Prudential Assurance Company Limited. The Prudential Assurance Company Limited is not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America or Prudential plc, an international group incorporated in England and Wales.

M&G plc は、イングランド及びウェールズで設立・登録。本社登録地は10 Fenchurch Avenue, London EC3M 5AG。登録番号11444019。M&G plcは持ち株会社で、その子会社の一部はPRA（健全性監督機構）及びFCA（金融行為規制機構）に認可され、それらの規制対象となっています。

M&G plc は、イングランドを登録地、及び主たる事業領域とする会社で、その関連会社は有数の貯蓄・投資機関として基盤を確立しています。M&G plcは、Prudential Assurance Company Limited（プルデンシャル・アシュアランス・カンパニー・リミテッド）の直接親会社です。なお、Prudential Assurance Company Limitedは、アメリカ合衆国を主たる事業領域とするPrudential Financial, Inc.（プルデンシャル・ファイナンシャルInc.）またはイングランド及びウェールズで設立された国際グループ企業であるPrudential plc（プルデンシャル・ピーエルシー）とは一切関係がありません。