Bereavement support

Our bereavement team is here to make things a little easier at a difficult time and help guide you through the process of handling financial arrangements after an M&G investor has died. To speak to one of our bereavement team about what to do next, please call 0800 390 390* to arrange an appointment at a time of your convenience.

You can also download our guide to help you manage the financial arrangements after a bereavement to help you through the process and understand the next steps.

Executors and Administrators

When the time is right and you are ready to start thinking about fulfilling your role as executor and/or administrator of a loved one’s estate, you may wish to seek financial advice to help you with the decisions that lie ahead. If you don’t already have one you can visit a financial adviser search engine on our ‘How to find financial advice’ page. But of course, if you would like to speak to one of our bereavement team with any questions you may have, please call us on
0800 390 390*.

*We are open from 08:00 to 18:00 Monday to Friday and 09:00 to 13:00 on Saturday. All calls are free within the UK. For your security and to improve the quality of our service we may record and monitor telephone calls.

Other useful contacts

Bereavement support




Age UK (England)

0800 055 6112

Age UK (Wales)

08000 223 444

Age UK (Scotland)

0800 12 44 222

Age UK (N. Ireland)

0808 808 7575

Citizens Advice Bureau
(England & Wales)

Residents in England:
03444 111 444

Residents in Wales:
03444 77 20 20

TextRelay users should call:
03444 111 445


Citizens Advice Bureau

03454 04 05 06


Citizens Advice Bureau
(N. Ireland)

0800 028 1881



0808 808 1677

Contact the team

Contact us