Help and Support

Always here to help, whenever you need us.

Whether it’s a simple question about your account, or more detailed fund information you’re after, we have put together some Frequently Asked Questions (FAQs), helpful guides and other tools that can help. Take advantage of our wealth of experience to make sure you’re making the most of your investments.

Your questions answered

You can quickly find the answer to most investment questions by searching our range of FAQ categories below. 

Making an investment

Managing your account

Your existing investments

Understanding our charges

Understanding tax

Helpful guides

At M&G, understanding is at the heart of what we do. Our guides will help you broaden your investment knowledge and get a deeper understanding of your investment choices.

Life events


Our bereavement team can provide help and support in dealing with the investments of someone who has died.

Power of Attorney

Register to manage another person’s financial affairs, or if you’d like someone else to manage things on your behalf. 

Further information

Looking for advice

If you’re looking to invest, switch funds or transfer an investment, there’s a few reasons you might consider getting financial advice.
Find out more


We’ve put together a list of the most common financial jargon you might hear when investing and explained it all in plain English. 
Find out more

Half-yearly Statements

Information on our half-yearly investment statements, including mailing dates and frequently asked questions.
Find out more

Contact the team

Contact us