Before making a withdrawal

If you’re considering selling an investment, we strongly recommend you consider speaking with a financial adviser.

As with any investment decision, you should be confident that it is appropriate for your personal circumstances. Before taking any immediate action, you should also take any potential tax implications into account.

If you don’t already have a financial adviser, you can find one by visiting a financial adviser search website such as www.unbiased.co.uk or www.vouchedfor.co.uk.

If you are looking to withdraw your investment with M&G there are several options available to you.

Please note that investments in a Junior ISA can only be accessed by the child when they reach the age of 18.

Depending on your individual needs, you can choose to;

• Make a partial withdrawal from your investment
• Set up a regular withdrawal facility on your account
• Withdraw your investment in full

By setting up a regular withdrawal facility on your account you can arrange to receive regular payments from your investment by direct credit. Simply download a Regular Withdrawal Facility application form. Please note that at present, this facility is only available for investments of £1,000 or more in the M&G Dividend Fund, M&G Episode Growth Fund and M&G Episode Income Fund.

Making a withdrawal

If you would like to withdraw your investment with M&G, in full or in part, you can do so by calling our Investment Helpline on 0800 328 3196*. Please have your M&G client reference when calling.

We are open from 08:00 to 18:00, Monday to Friday and from 09:00 to 13:00 on Saturday.

Alternatively you can complete an M&G Withdrawal Form and return it to us at the address below.

Please return your completed form(s) to us at:

M&G Customer Relations
PO Box 9039
Chelmsford
CM99 2XG

Please note that due to our focus on long-term investing, the M&G ISA is not a flexible ISA, which allows you to withdraw money and invest it back in without reducing your annual ISA allowance.

Investing little and often can help you achieve your goals

If you decide to withdraw your investment with M&G in part or in full, you can also choose to set up a regular payment facility via Direct Debit on your account to help keep your long-term investment goals on course. By investing little and often you can smooth out the peaks and troughs of the stockmarket to help increase the value of your investment over the long term.

Call our Investment Helpline to find out more.

*For your security and to improve the quality of our service we may record and monitor telephone calls.