Withdrawing your M&G funds and products

The value of the fund's assets will go down as well as up. This will cause the value of your investment to fall as well as rise and you may get back less than you originally invested. 

Before making a withdrawal

If you’re considering selling an investment, we strongly recommend you consider speaking with a financial adviser.

As with any investment decision, you should be confident that it’s appropriate for your personal circumstances. Before taking any immediate action, you should also take any potential tax implications into account.

If you don’t already have a financial adviser, you can find one by visiting a financial adviser search website such as www.unbiased.co.uk or www.vouchedfor.co.uk.

Please note:

  • Depending on your personal circumstances you may need to pay tax on your OEIC returns (gain on the amount invested) if they exceed your personal allowances.
  • Money withdrawn from an ISA cannot be reinvested unless it forms part of your current tax year ISA allowance. Due to our focus on long-term investing, The M&G ISA is not a flexible ISA, which allows you to withdraw money and invest it back in without reducing your annual ISA allowance.
  • Investments in a Junior ISA can only be accessed by the child when they reach the age of 18.

If you’re looking to withdraw your investment with M&G there are several options available to you, depending on your individual needs:

  • Make a partial withdrawal – only sell the amount you require.
  • Set up a regular withdrawal facility on your account.
  • Withdraw your investment in full.

By setting up a regular withdrawal facility on your account you can arrange to receive regular payments from your investment by direct credit. Simply download a Regular Withdrawal Facility application form. Please note that at present, this facility is only available for investments of £1,000 or more in the M&G Dividend Fund, M&G Episode Growth Fund and M&G Episode Income Fund.

Making a withdrawal

If you would like to withdraw your investment with M&G, in part or in full, you can do so by calling our Investment Helpline on 0800 328 3196*. Please have your M&G client reference when calling.

We are open from 08:00 to 18:00, Monday to Friday and from 09:00 to 13:00 on Saturday.

Alternatively you can complete an M&G Withdrawal Form and return it to us at the address below.

M&G Customer Relations
PO Box 9039
Chelmsford
CM99 2XG

Investing little and often can help you achieve your goals

If you decide to withdraw your investment with M&G in part or in full, you can also choose to set up a regular payment facility via Direct Debit on your account to help keep your long-term investment goals on course. By investing little and often you can smooth out the peaks and troughs of the stockmarket to help increase the value of your investment over the long term.

Call our Investment Helpline to find out more.

*For your security and to improve the quality of our service we may record and monitor telephone calls.


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