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How can we help you?

Upload your documents

You can use this safe and secure online tool to upload documents that we’ve asked you to send us. Please only provide documentation that’s been requested.

Important information before you start

  • The files need to be saved as a .pdf or .jpg – and no bigger than 5MB. We suggest you save your file smaller than its actual size if possible.
  • You can attach up to 10 files - so this could be one PDF that has all your document pages in it or up to 10 individual pages.
  • Photographs of documents are acceptable as long as they’re clear.
  • You’ll need to tell us some information about you and the plan the documents relate to. This includes the plan number.