Keeping you secure
Keeping your personal information secure and protecting you from scammers is important to us.
Like many firms, we've seen an increase in the number of investment scams with fraudsters impersonating well-known brands like us, or other legitimate firms claiming they are acting on our behalf.
Find out more about how you can keep your personal information and your money safe.
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Keeping your personal information secure
It's important to understand how and why a company might collect personal information from you - and the processes they have in place to keep it safe.
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Research and surveys we conduct
We may contact you for research or survey purposes.
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Check if a letter or email is from us
If you’ve received a communication from us, whether it’s a letter or an email, we want to help you confirm that it's genuinely from us or one of the businesses we partner with.
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Current investment scams
Investment scams are a form of fraud where there's a high risk that you could lose some, or all, of your money.
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Pension liberation fraud
Pension liberation is where someone tries to convince you to access your pension pot before retirement.
Watch our latest videos on scams
Phishing
Scams involving emails are known as Phishing.
Vishing
Scams involving voice calls or voicemail are known as Vishing.
Smishing
Scams involved text messaging services are known as Smishing.
Contact us
Need more help?
If you can’t find what you’re looking for, or need more help, there are a number of ways you can get in touch.
