Security and scams

Pru is part of M&G

You're in the right place. You'll see M&G branding on this website because Pru is part of M&G.

Our look has changed, but our purpose remains the same: helping you plan for the future with confidence.

Keeping you secure

Like many firms, we've seen an increase in the number of investment scams with fraudsters impersonating well-known brands like us, or other legitimate firms claiming they are acting on our behalf.

computer

If your personal information has been compromised


Contact us or send an email to M&GFraud@mandg.com

We can suggest steps to protect both yourself and any products you may have with us.

 

If you think you’ve made a payment to a fraudster

 

Contact your bank immediately, then report the matter to the police or ActionFraud, the UK’s national fraud reporting centre.


Please also email M&GFraud@mandg.com or call our Fraud Team on 0207 004 8888. We’ll do everything we can to stop a scam, but it’s your bank and the police that will normally help retrieve any payment.

Watch our latest videos on scams

Phishing

Scams involving emails are known as Phishing.

Vishing

Scams involving voice calls or voicemail are known as Vishing.

Smishing

Scams involved text messaging services are known as Smishing.

Contact us

Need more help?

If you can’t find what you’re looking for, or need more help, there are a number of ways you can get in touch.