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How can we help you?

Everything you need to know about your Pru product

Take a look at your product-specific guidance and information. We’ve put together helpful answers to common questions, to help you find what you need quickly and easily - saving you time.

Find your product in one of the categories below

Retirement planning

We’ve gathered together some helpful information to help you prepare for retirement - what you need to know, the options available, and the key things to consider before making decisions.

Plan with confidence

Further support

Need help finding a lost plan?

If you’ve lost a plan or think you have an unclaimed one, we can help you find it — including Pru plans held by a family member who has passed away.

Find your plan
Notify us of a bereavement

Losing a loved one is never easy. Even simple tasks can feel overwhelming. From guiding you through the process to making a claim, we can help. 

Learn more
Notify us online
Support, when you need it the most

Life can be challenging. When you need a bit more support, we’re here. Visit our Care and Support Hub to find out more.

How we can help

Can’t find what you need?

If you can’t find what you’re looking for, or need more help, there are a number of ways you can get in touch.

Contact us