Easily update your payment information for Prudential and Scottish Amicable products.
Download a Direct Debit form
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Prudence Savings Account, Prudential Investment Bond, Prudence Family cover, Prudence Critical illness cover or Prudential Mortgage Protection with Critical illness cover
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Scottish Amicable Life, Scottish Amicable Endowment, Scottish Amicable Savings or Scottish Amicable Personal Pension Plan
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Prudential Life, Prudential Endowment, Prudential Personal Retirement Plan or Prudential Savings plan
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Prudential Personal Pension
If your product isn't included above, please call 0800 000 000, Monday to Friday, 08:00 - 18:00.
We might record your call for training and quality purposes. To find out more about how we use your personal data please visit My Data.
Changing your bank details?
- Send us your new Direct Debit form at least 10 working days before your payment is due to avoid delay.
- We request payment from your bank 8 working days before deduction, so timing matters.
If your payment is rejected
We’ll let you know if your bank rejects a payment. You can pay the arrears by:
- Cheque – made payable to Prudential Assurance Company Limited with your name or policy number, or
- Direct Debit – using your existing Direct Debit mandate.
Make sure your bank has the correct Direct Debit details. You may need to complete a new Direct Debit form. Please check this with your bank.
