Current live issues with our Online Service

We’re really sorry, but we’re experiencing some problems with our online service at the moment.

If you have a Retirement Account you can still login as usual. If you have any other Pension, Bond, Annuity or Life product, unfortunately online servicing remains unavailable.

Our registration process is still working, and you can continue to do so, but will be unable to access the site for now. Please try again later.

Please be assured that our team are working hard to resolve the issues as soon as we can.

"Prudential" is a trading name of Prudential Distribution Limited. Prudential Distribution Limited is registered in Scotland. Registered Office at 5 Central Way, Kildean Business Park, Stirling, FK8 1FT. Registered number SC212640. Authorised and regulated by the Financial Conduct Authority. Prudential Distribution Limited is part of the same corporate group as the Prudential Assurance Company Limited. The Prudential Assurance Company Limited and Prudential Distribution Limited are direct/indirect subsidiaries of M&G plc which is a holding company registered in England and Wales with registered number 11444019 and registered office at 10 Fenchurch Avenue, London EC3M 5AG, some of whose subsidiaries are authorised and regulated, as applicable, by the Prudential Regulation Authority and the Financial Conduct Authority. These companies are not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America or Prudential plc, an international group incorporated in the United Kingdom.