Security and scams

Keeping you secure

Keeping your personal information secure and protecting you from scammers is important to us.

Find out more about how you can keep your personal information and your money safe.

It's important to understand how and why a company might collect personal information from you - and the processes they have in place to keep it safe.

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Like many firms we've seen an increase in the number of investment scams, with fraudsters impersonating well-known brands like Prudential or other legitimate firms claiming they are acting on our behalf.

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We may contact you for research or survey purposes.

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If you’ve received a communication from us, whether it’s a letter or an email, we want to help you confirm that it's genuinely from us or one of the businesses we partner with.

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Investment scams are a form of fraud where there's a high risk that you could lose some, or all, of your money. 

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Pension liberation is where someone tries to convince you to access your pension pot before retirement.

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Watch our latest videos on scams

For M&G plc customers

Please go to our Scams and fraud page on our M&G plc website for more information about scams involving M&G plc.

Need help? Have questions?

If you're looking for further information or want to chat about your product options, we can help.

Contact us