Our Online Service makes it easy and convenient to see and service your pension plan at a time that suits you. Once registered, you'll be able to check the value of your plan, view important documents, send us secure messages and change your personal information and preferences. Registration is easy and only takes five minutes – all you need is your policy number.
Please check if your products are available for online services as some products are not currently available to view.
If you have a pension with Prudential, you’ll start to receive information packs from us as you get close to your 50th birthday, then every 5 years after until you reach your Selected Retirement Date. These will be issued around 4-10 weeks before each age milestone.
You’ll also receive a pack just before your chosen retirement age, whenever you request a quote or anytime you choose to take money out of your pension.
Receive information letter
Receive first Options Pack
Receive Options Pack based on Selected Retirement Date
Receive reminder pack
Receive retirement options letter and reminder
(available on request from age 55)
Just because you can access your savings from age 55, doesn’t mean you need to, but you should consider the options available to you and what suits your individual needs.
The age you can access your pension pot is to increase to age 57 from 2028, and will normally only affect those born after 6 April 1973.
For more information about your choices for accessing your pension please see our section on your options at retirement.
We know there’s a lot to consider when planning for retirement, and it can be tricky to know where to start. To help you understand all your retirement options, we recommend speaking to your adviser or getting guidance.
Find an independent financial adviser in your area to help you in your future pension planning.
Visit www.unbiased.co.uk and enter your postcode.
Pension Wise is a free and impartial guidance service offered by the Government. They can’t make recommendations or tell you how to invest your money, but will provide information on a range of available pension options.
Visit hmrc.gov.uk to find out more information on tax rules and legislation which may affect you and your pension plans.