Online services will be unavailable from 7pm on Friday 14 November to 11pm on Sunday 16 November. We apologise for any inconvenience.
To change your name, we’ll need a signed letter from you with details of your previous name and your new name. We’ll also need one of the following original documents: a Marriage Certificate, Civil Partnership Certificate, Decree Absolute, Final Order or a Deed Poll.
Please send the letter, including your policy number, to Prudential, Lancing, BN15 8GB.
We'll return your document to you straight away.