Getting help to make the right decisions for you

The planning and lead up to your retirement can be daunting and you’ll have lots of decisions to make. With more choice than ever before, it’s really important to make sure you understand all of your options before deciding what you’d like to do.

We’ll help explain the importance of getting advice and where you can find it.

How a financial adviser can help you

A financial adviser will ask you about your finances, your personal circumstances, your future plans and how you feel about taking risks with your money.

They can help you decide how to use your pension pot to provide you with an income when you retire and help you choose the right options for you, based on your individual needs.

Types of financial advisers

There are two main types of advice that you should consider:


Independent financial advisers (IFAs) provide unbiased advice about the whole of market products and services from a range of different providers.


Restricted advisers can be either restricted in the types of advice they can offer or are limited to the number of providers they can choose products and services from.

When to see a financial adviser

You can speak to a financial adviser at any point in your journey, but we would always recommend you seek financial advice before deciding what to do with your pension.

You might find it beneficial to begin early conversations with an adviser when you're saving, and they can help guide you to ensure you’re on track for the retirement you want.

Alternatively, you might hold off until you're closer to retirement when you need more help with deciding what options are best suited to your needs.

Choosing a financial adviser

Before choosing a financial adviser, it’s important to consider and decide what type of advice you need.

If you decide you’d like to speak to a financial adviser and don’t already have one, you can find one at

Paying for financial advice

You will have to pay for financial advice but before you go ahead, an adviser must tell you how much the advice will cost and what it covers.

The fees for seeking financial advice can vary, but you should agree the type of advice you want upfront before you commit to taking advice and shop around to get the best deal.

Want to know more about financial advice?

Whatever your stage in life, our financial advisers are here to help.

If you don’t already have a financial adviser, we can help. Book a no-obligation financial review with one of our advisers in your area.

We provide our customers with financial advice using a carefully selected range of products from Prudential and other providers. This is known as restricted advice.

Book an appointment

Need more help? 

We know there’s a lot to consider when planning for retirement, and it can be tricky to know where to start. To help you understand all your retirement options, we recommend speaking to your adviser or getting guidance.

Find a financial adviser

Find an independent financial adviser in your area to help you in your future pension planning.

Visit and enter your postcode.

Pension Wise

Pension Wise is a free and impartial guidance service offered by the Government. They can’t make recommendations or tell you how to invest your money, but will provide information on a range of available pension options. 

Visit or call 0800 280 8880 to book a phone or face-to-face appointment.


Visit to find out more information on tax rules and legislation which may affect you and your pension plans.