A Group Personal Pension (GPP) is a personal pension that's offered by employers to their employees to help save for retirement. Workplace pensions provide a tax-efficient way to save and give access to a range of investment options.
If you're a member of a Group Personal Pension scheme that started after 1 September 2001, or the Premier Group Personal Pension, you'll be able to register and log in to our Online Service. You'll be able to view important information about your pension, download your annual statement, and update your personal details.
Members of the Prudential Grouped or Flexible Personal Pension will need to contact us to review their pension. You can find contact details at the bottom of the page.
We recommend you get financial advice to help you make decisions about your pension savings and your retirement options. If you don't have a financial adviser you can find one at unbiased.co.uk.
The value of your investment can go down as well as up, and you may not get back what you put in.
If you’re a member of the Group Personal Pension scheme that started after 1 September 2001 or the Premier Group Personal Pension you’ll be able to register and log in to our Online Service to view your annual statement and current pension value.
If you're a member of the Prudential Grouped or Flexible Personal Pension you'll need to contact us. You can find contact details at the bottom of the page.
If you’re a member of the Group Personal Pension scheme that started after 1 September 2001 or the Premier Group Personal Pension you’ll be able to register and log in to our Online Service to send us a secure message with your new UK/foreign bank or building society details.
If you're a member of the Prudential Grouped or Flexible Personal Pension you'll need to contact us. You can find contact details at the bottom of the page.
If you’re a member of the Group Personal Pension scheme that started after 1 September 2001 or the Premier Group Personal Pension, you can register or log in to our Online Service to update your address details quickly and easily.
If you're a member of the Prudential Grouped or Flexible Personal Pension you'll need to contact us. You can find contact details at the bottom of the page.
To change your name, we’ll need a signed letter from you with details of your previous name and your new name. We’ll also need one of the following original documents: a Marriage Certificate, Civil Partnership Certificate, Decree Absolute, Final Order or a Deed Poll.
Please send the letter, including your policy number, to Prudential, Lancing, BN15 8GB. We’ll return your document to you straight away.
We recommend that you carefully consider your options before accessing your pension savings. Taking money out is a big decision and one that's best made with an adviser.
If you don't have a financial adviser you can find one at unbiased.co.uk.
You can pay more money into your pension by top up or through Additional Voluntary Contributions. We recommend you get financial advice to help you make decisions about your pension savings and your retirement options.
If you don't have a financial adviser you can find one at unbiased.co.uk.
We'll let you know six months before your retirement date.
Your financial adviser is best placed to help you understand what retirement options are right for you. If you don't have a financial adviser you can find one at unbiased.co.uk.
You can pause, stop or change your payments into your pension. Find out about your options if you're leaving or changing employer (stopping payments).
We recommend you get financial advice to help you make decisions about your pension savings and your retirement goals.
To discuss your options please contact us. You can find contact details at the bottom of the page.
You'll be able to nominate a beneficiary by completing and sending us the beneficiary nomination form. To get a copy of the relevant form, please contact us. You can find contact details at the bottom of the page.
You're able to change the investments and funds that you're currently invested in.
We always recommend you speak to your adviser before making any changes to your investment. If you don't have a financial adviser you can find one at unbiased.co.uk.
There's no charge for changes to funds.
The charges that apply to your pension are detailed in your annual statement.
You may be able to transfer pensions from other providers into this pension.
Please speak to the provider of your other pension before you do this. You may lose important guarantees and benefits, and there may also be additional charges that will apply.
We recommend you get financial advice to help you make decisions about your pension savings and your retirement options.
Yes, you can transfer your pension to another provider.
Transferring your pension is a big decision. We recommend you get financial advice to help you make decisions about your pension savings and your retirement options. Alternatively you can contact us about transferring your pension. You can find contact details at the bottom of the page.
If you can’t find the answers you’re looking for, please contact us using the details below.
| Product | Contact details | Opening hours |
|---|---|---|
Group Personal Pension |
Monday to Friday, 9am to 5.30pm, except public holidays |
|
Premier Group Personal Pension |
Monday to Friday, 8.30am to 6pm, except public holidays |
|
Prudential Grouped and Flexible Personal Pension |
Monday to Friday, 9am to 5.30pm, except public holidays |
We might record your call for training and quality purposes. To find out more about how we use your personal data please visit pru.co.uk/mydata.
© Prudential 2024
"Prudential" is a trading name of Prudential Distribution Limited. Prudential Distribution Limited is registered in Scotland. Registered Office at 5 Central Way, Kildean Business Park, Stirling, FK8 1FT. Registered number SC212640. Authorised and regulated by the Financial Conduct Authority. Prudential Distribution Limited is part of the same corporate group as the Prudential Assurance Company Limited. The Prudential Assurance Company Limited and Prudential Distribution Limited are direct/indirect subsidiaries of M&G plc which is a holding company registered in England and Wales with registered number 11444019 and registered office at 10 Fenchurch Avenue, London EC3M 5AG, some of whose subsidiaries are authorised and regulated, as applicable, by the Prudential Regulation Authority and the Financial Conduct Authority. These companies are not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America or Prudential plc, an international group incorporated in the United Kingdom.