Group Personal Pension (GPP)

If you’re a member of the Group Personal Pension scheme that started after 1 September 2001 or the Premier Group Personal Pension you’ll be able to register and log in to our Online Service to view your annual statement and current pension value.

If you're a member of the Prudential Grouped or Flexible Personal Pension you'll need to contact us. You can find contact details at the bottom of the page.

If you’re a member of the Group Personal Pension scheme that started after 1 September 2001 or the Premier Group Personal Pension you’ll be able to register and log in to our Online Service to send us a secure message with your new UK/foreign bank or building society details.

If you're a member of the Prudential Grouped or Flexible Personal Pension you'll need to contact us. You can find contact details at the bottom of the page.

If you’re a member of the Group Personal Pension scheme that started after 1 September 2001 or the Premier Group Personal Pension, you can register or log in to our Online Service to update your address details quickly and easily.

If you're a member of the Prudential Grouped or Flexible Personal Pension you'll need to contact us. You can find contact details at the bottom of the page.

To change your name, we’ll need a signed letter from you with details of your previous name and your new name. We’ll also need one of the following original documents: a Marriage Certificate, Civil Partnership Certificate, Decree Absolute, Final Order or a Deed Poll.

Please send the letter, including your policy number, to Prudential, Lancing, BN15 8GB. We’ll return your document to you straight away.

We recommend that you carefully consider your options before accessing your pension savings. Taking money out is a big decision and one that's best made with an adviser.

If you don't have a financial adviser you can find one at unbiased.co.uk.

You can pay more money into your pension by topping up. We recommend you get financial advice to help you make decisions about your pension savings and your retirement options.

If you don't have a financial adviser you can find one at unbiased.co.uk.

We'll let you know six months before your retirement date.

Your financial adviser is best placed to help you understand what retirement options are right for you. If you don't have a financial adviser you can find one at unbiased.co.uk.

You can pause, stop or change your payments into your pension. Find out about your options if you're leaving or changing employer (stopping payments).

We recommend you get financial advice to help you make decisions about your pension savings and your retirement goals.

To discuss your options please contact us. You can find contact details at the bottom of the page.

You'll be able to nominate a beneficiary by completing and sending us the beneficiary nomination form. To get a copy of the relevant form, please contact us. You can find contact details at the bottom of the page.

You're able to change the investments and funds that you're currently invested in.

We always recommend you speak to your adviser before making any changes to your investment. If you don't have a financial adviser you can find one at unbiased.co.uk.

There's no charge for changes to funds.

The charges that apply to your pension are detailed in your annual statement.

You may be able to transfer pensions from other providers into this pension.

Please speak to the provider of your other pension before you do this. You may lose important guarantees and benefits, and there may also be additional charges that will apply.

We recommend you get financial advice to help you make decisions about your pension savings and your retirement options.

Yes, you can transfer your pension to another provider.

Transferring your pension is a big decision. We recommend you get financial advice to help you make decisions about your pension savings and your retirement options. Alternatively you can contact us about transferring your pension. You can find contact details at the bottom of the page.