Your Prudential Personal Pension is designed to help you save towards your retirement. It offers tax-efficient and flexible investments options.
We recommend you get financial advice to help you make decisions about your pension savings and your retirement options. The value of your investment can go down as well as up, and you may not get back what you put in.
Registering for our Online Service is easy and only takes five minutes. You'll need your policy number, postcode and date of birth. Your policy number will be on any letter we've sent you.
Once registered, you'll be able to use the service straight away, at a time that suits you. Register now.
To change your name, we’ll need a signed letter from you with details of your previous name and your new name. We’ll also need one of the following original documents: a Marriage Certificate, Civil Partnership Certificate, Decree Absolute, Final Order or a Deed Poll.
Please send the letter, including your policy number, to Prudential, Lancing, BN15 8GB.
We'll return your document to you straight away.
We'll let you know your options six months before your retirement date.
Your financial adviser is best placed to help you understand what retirement options are right for you.
If you don't have a financial adviser you can find one at unbiased.co.uk.
You're able to change the investments and funds that you're currently invested in. The Fund Guide and With-Profits Plan guide have more information about your funds and how they are managed.
We always recommend you speak to your adviser before making any changes to your investment. If you don't have a financial adviser you can find one at unbiased.co.uk.
No, you won't be charged for changes to funds.
If you can’t find the answer you’re looking for here or in our Online Service, we’re here to help. Visit the contact us page to find the team that can help with your product query. We're available Monday to Friday, except public holidays.