Prudential Investment Bond

Your Prudential Investment Bond is an investment bond designed to provide you with medium to long term capital growth, with an element of life cover.

By logging in or registering for our Online Service you'll be able to view important information about your bond and update your personal details.

 

Register for our Online Service

Registering for our Online Service is easy and only takes five minutes. You'll need your policy number, postcode and date of birth. Your policy number will be on any letter we've sent you.

Once registered, you'll be able to use the service straight away, at a time that suits you. Register now.

Before deciding to make any changes to your plan, or pay more money in, we recommend you speak to your financial adviser. They'll be able to provide advice that's right for you and your situation.

If you don’t have a financial adviser, you can find one at unbiased.co.uk

Please remember that the value of any investment you already have, or any top ups you make to the plan, can go down as well as up and you may not get back the amount you put in.

 

What would you like to do?

You can find a copy of your annual statement and the current value of your bond by logging into our Online Service.

In order to change your bank details, please can you fill in and complete a direct debit form and send it back to us.

Please ensure any updated bank details reach us at least 10 working days before any payment is due.

Register or log in to our Online Service to update your address details quickly and easily

To change your name, we’ll need a signed letter from you with details of your previous name and your new name. We’ll also need one of the following original documents: a Marriage Certificate, Civil Partnership Certificate, Decree Absolute, Final Order or a Deed Poll.

Please send the letter, including your policy number, to Prudential, Lancing, BN15 8GB. We'll return your document to you straight away.

To withdraw a lump sum from your bond, you'll need to contact us.

It is important that you understand all your options and the impact of any changes you make. Please read our summary of important considerations before making your decision. We always recommend you speak to your financial adviser before making any changes to your investment.

To set-up or change a regular withdrawal, you'll need to contact us.

It is important that you understand all your options and the impact of any changes you make. Please read our summary of important considerations before making your decision. We always recommend you speak to your financial adviser before making any changes to your investment.

You can find out about how charges affect your plan in your annual statement.

You can view your latest statement on our Online Service.

If you're thinking of making changes to your plan, including adding more money, we always recommend you speak to your financial adviser. They can help you understand if making changes is right for you and fits with your aims and circumstances. If you don’t have a financial adviser, you can find one at unbiased.co.uk.

Using an adviser means the Financial Ombudsman Service offers you protection against the advice they give you. If you go ahead without advice, you’ll be taking responsibility for your own choices and how your money is invested. Whether you get advice or not, if you feel you haven’t been treated fairly, you can refer any matter to the Financial Ombudsman Service. They help settle individual disputes between consumers and businesses providing financial services.

You can top-up your bond at any time by completing the Top-Up Application Form and sending this to us along with your payment.

Please remember that the value of any investment you already have, or any top ups you make to the plan, can go down as well as up and you may not get back the amount you put in.

You can cash in your plan whenever you like, but please remember that it's designed to be a medium to long term investment, so five to 10 years or more.

It is important that you understand all your options and the impact of any changes you make. Please read our summary of important considerations before making your decision. We always recommend you speak to your financial adviser before making any changes to your investment.

Review and manage your plan online

You can log into our Online Service to check the value of your policy, change your personal information and preferences, view important documents and send us secure messages. You'll be able to see which products you can manage online and do what you need to quickly and easily.

Online Service

Need more help?

If you can't find the answer you're looking for here or in our Online Service, we're here to help. Visit the contact us page to find the team that can help with your query. We're available Monday to Friday, except public holidays.