Keeping you secure
Keeping your personal information secure and protecting you from scammers is important to us.
Find out more about how you can keep your personal information and your money safe.
It's important to understand how and why a company might collect personal information from you - and the processes they have in place to keep it safe.
Like many firms we've seen an increase in the number of investment scams, with fraudsters impersonating well-known brands like Prudential or other legitimate firms claiming they are acting on our behalf.
We may contact you for research or survey purposes.
If you’ve received a communication from us, whether it’s a letter or an email, we want to help you confirm that it's genuinely from us or one of the businesses we partner with.
Investment scams are a form of fraud where there's a high risk that you could lose some, or all, of your money.
Pension liberation is where someone tries to convince you to access your pension pot before retirement.
Watch our latest videos on scams
For M&G plc customers
Please go to our Scams and fraud page on our M&G plc website for more information about scams involving M&G plc.
© Prudential 2025
"Prudential" is a trading name of Prudential Distribution Limited. Prudential Distribution Limited is registered in Scotland. Registered Office at 5 Central Way, Kildean Business Park, Stirling, FK8 1FT. Registered number SC212640. Authorised and regulated by the Financial Conduct Authority. Prudential Distribution Limited is part of the same corporate group as the Prudential Assurance Company Limited. The Prudential Assurance Company Limited and Prudential Distribution Limited are direct/indirect subsidiaries of M&G plc which is a holding company registered in England and Wales with registered number 11444019 and registered office at 10 Fenchurch Avenue, London EC3M 5AG, some of whose subsidiaries are authorised and regulated, as applicable, by the Prudential Regulation Authority and the Financial Conduct Authority. These companies are not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America or Prudential plc, an international group incorporated in the United Kingdom.