PRUDENTIAL INTERNATIONAL ASSURANCE PLC

Frequently Asked Questions (FAQs) about Insurance Distribution Directive (IDD) disclosure of costs and charges

The Insurance Distribution Directive (IDD) was transposed via the Insurance Distribution Regulations, 2018 (IDR) in Ireland.

Broadly, the IDD regulates the way in which insurance products are designed and sold by (re)insurance undertakings, intermediaries and ancillary intermediaries. There are also requirements in relation to the ongoing disclosure of costs and related charges to customers and potential customers. This FAQ relates to this part of IDD only, and references below relate to the transposition into Irish Law.

What are the IDR rules for presale costs and charges disclosure?

Under IDR, product providers or intermediaries who distribute Insurance Based Investment Products (IBIPs) are required to provide details of product/fund costs and related charges and distribution costs and related charges to customers before a contract is signed (presale).

Presale disclosure of product and fund costs and related charges for an IBIP are adequately met by the provision of a Key Information Document (KID)/Investment Options Document (IOD)/Key Investor Information document (KIID).

It’s worth remembering though that the KID/IOD/KIID does not include details of ‘distribution costs’ e.g. advice charges, an initial platform charge etc. so, you will still need to provide this information separately.

When considering your clients’ long-term information needs, you’ll also need to consider what other information they’ll need, based on their individual circumstances and their investment portfolio. This may mean adding additional information about the market conditions, performance, and so on.

What are the IDR rules for periodic disclosure of costs and charges?

The rules require firms distributing IBIPs, to provide adequate reports on the services provided to and transactions undertaken on behalf of the customer. This includes products in force before the rules came into effect.

• The IDR requirement for regular disclosure on costs and charges to customers are summarised below. Reports must be provided at least annually.
  
  
• Client reporting requirements apply to IBIPs only, including those already in force.
  
  
• The periodic disclosure should include the total of costs that have been incurred/charged to the client in the relevant reporting period – i.e. actual costs incurred in the previous year. It must include the cost of advice, where relevant, and how the customer may pay for it, and include any third party payments.
  
  
• Costs and related charges shall be provided in an aggregated form that allows the customer to understand the overall cost as well as the cumulative effect on the return of the investment and, where the customer so requests, an itemised breakdown of the costs and charges shall be provided.
  
  
• The information should be provided in a comprehensible form, so that the customers are reasonably able to understand the nature and risks concerning the IBIP offered and, consequently, to take investment decisions on an informed basis.
   

Where can I get information in order to meet requirements for the periodic disclosures under IDR?

The tables below detail, for the different product types, where information can be sourced to assist in meeting the requirements for periodic disclosures.

Products open to new business

Product Type	Product & Adviser Charges	Fund Charges & Costs	Other Costs
Prudential International Investment Portfolio (Life & CRO)	Quarterly Statements - Provided after each calendar quarter Bond specific Contract Schedule Bond specific Endorsement, if applicable Key Information Document (KID) Fast Facts Statement of Charges (SOC)	External fund managers Key Investor Information Document (KIID)s Investment Options Document (IOD)	Contact the Discretionary Fund Manager for detail of their costs
Prudential Onshore Portfolio Bond	Annual Statements – Provided at Bond Anniversary Bond specific Contract Schedule Bond specific Endorsement, if applicable Key Information Document (KID) Fast Facts Statement of Charges (SOC)	External fund managers Key Investor Information Document (KIID)s Investment Options Document (IOD)	Contact the platform provider for detail of their costs
Prudential International Investment Bond  (Life & CRO) International Prudence Bond	Annual Statements - Provided at Bond Anniversary Bond specific Contract Schedule Bond specific Endorsement, if applicable Key Information Document (KID) Fast Facts Statement of Charges (SOC) Bond specific Unit Transaction History (may be requested)	Fund Guide Investment Options Document (IOD)

Further updates will be provided to this page with sources for the required information. Please remember to check the page periodically for updates.

Below you will find links to the various documents for the products noted above

Heritage Products (Closed to new business)

Product Type	Product Type	Fund Charges & Costs	Other Costs
Portfolio Bonds	Quarterly Statements - Provided after each calendar quarter Bond specific Contract Schedule	External fund managers Key Investor Information Document (KIID)s Bond Contract Conditions	Contact the Discretionary Financial Manager for detail of their costs
International Prudence Bond	Annual Statements - Provided at Bond Anniversary Bond specific Contract Schedule Bond specific Unit Transaction History (may be requested)	Fund Guide   Bond Contract Conditions Principle & Practices of Financial Management (PPFM) Section – Determining With-Profits Policy Values Sub Section: Guarantees & Smoothing	Where performance fees are due to the Fund manager or transaction costs are incurred by the fund, these will impact the performance of the fund.
Building Society Bond Personal Investment Bond	Annual Statements, if applicable - Provided at Bond Anniversary Bond specific Contract Schedule Bond specific Unit Transaction History (may be requested)	Fund Guide Policy Conditions	Where performance fees are due to the Fund manager or transaction costs are incurred by the fund, these will impact the performance of the fund.
Regular and Single premium Protection Products	Plan specific contract schedule - Provided at Plan Anniversary Plan specific Unit Transaction History (may be requested)	Fund Guide Plan Conditions (Regular Premium) Bond Contract Conditions (Single Premium)	Where performance fees are due to the Fund manager or transaction costs are incurred by the fund, these will impact the performance of the fund.

Below you will find links to the various documents for the products noted above