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Simplicity

Continually evolving digital solution allowing you to complete new business and service your clients online in one place.

Flexibility

Full suite of retirement income options, access to over 600 funds, giving freedom to mix and match depending on your client’s goals.

Value

Competitively priced with access to our award-winning technical team, investment expertise and account management support.

Access the Prudential Guaranteed Income Plan and PruFund range all in one place

Learn more about the Prudential Guaranteed Income Plan, now and existing available for new Prudential Retirement Account clients and explore our flagship smoothed fund range.

Prudential Retirement Account: The evolution of retirement planning

Whether your clients are just starting to plan or already drawing down our Prudential Retirement Account is designed to flex with their future.

This video introduces the latest enhancements - new investment solutions and simplified access - making it easier than ever to mix and match our solutions to suit your clients needs. 

The home of retirement planning

Whether your clients are preparing, transitioning, or optimising their retirement income, M&G’s integrated solutions offer everything you need - seamlessly, in one place.

Explore the retirement planning hub

How the Prudential Retirement Account works

A personal pension with two parts, the Pension Savings Account and the Pension Income Account. Your clients can choose to invest in either or both of these parts. We also offer the flexibility to phase taking money from the Pension Savings Account to the Pension Income Account.

Pension Savings Account

  • Contributions into your Pension Savings Account go into a 'Cash Account' before being invested. If we receive interest on the amount in your Cash Account, we will normally add the interest paid by the bank to your Cash Account monthly in arrears. The interest rate on the Cash Account is 0.07% below the current Bank of England base rate.
  • Contributions and transfers are paid in and invested in this account, with the exception of drawdown to drawdown transfers which are invested straight into the Pension Income Account.
  • Taken from the normal minimum pension age (currently 55, 57 from 6 April 2028), Uncrystallised Funds Pension Lump Sums (UFPLS) can be withdrawn from the Pension Savings Account.
  • Every time your client takes a UFPLS, 25% will usually be tax-free and the rest of the money will be treated as a source of income and taxed accordingly.

Pension Income Account

  • Investments from the Pension Savings Account are moved to this account to access drawdown and tax-free cash.
  • Up to 25% of the amount can usually be taken tax-free, then the rest can be taken as taxable income if required.
  • Transfers from other drawdown plans are paid in and invested here.

Key elements

Eligibility criteria

  • The Prudential Retirement Account is available to anyone who is a resident of the United Kingdom. It can be opened up on behalf of children under the age of 18. 
  • Clients can make payments into the Prudential Retirement Account until they are aged 75. 
  • Money from another pension can be transferred in before and after the age of 75.

Contributions

  • There is no maximum contribution or transfer amount, but for any requests to invest a total of £1 million or more, please contact your account manager. 
  • Contributions must be made in Sterling from a UK bank account.

Features

  • Helps your client save for retirement in a tax-efficient way using either a Pension Savings Account or a Pension Income Account.

  • Offers both Flexi-Access Drawdown and Capped Drawdown (for eligible customers) options.

  • This product allows single or regular contributions and withdrawals and the ability to take a lump sum.

  • Other pensions can be transferred in, to consolidate your client’s pension provision in one place.
  • The ability to choose from a wide range of investment options, including our Prudential Guaranteed Income Plan, PruFund range of funds and hundreds of collective funds within one pension.
  • Contributions can be made by the client, their employer, a third party or by transferring money from an existing pension scheme.

  • There is no maximum contribution or transfer amount, but for any requests to invest a total of £1 million or more, please contact your account manager. 

  • Contributions must be made in Sterling from a UK bank account.

  • It offers your client flexibility to change their retirement income in the future if their circumstances change.

  • Your client can monitor their Prudential Retirement Account online at any time by registering for our Online Services.

Risks

  • Withdrawals could deplete the fund before death, your client could run out of money in their lifetime. 

  • The value of your client’s investment could go down as well as up. They may not get back what they have paid in.

  • Inflation may reduce the purchasing power of the money your client receives, meaning it could buy less in the future.
  • If the total of charges and costs are higher than the investment growth, your client's plan will fall in value. Charges may also increase in future. 

  • The amount of income your client takes could push them into a higher tax bracket.

  • If your client is transferring their pension to us, there is no guarantee that the overall amount they receive will be as high as what they could have received from their previous provider, also any guaranteed rates that they had with their previous provider will not be transferred.

Key documents

Adviser documents

Client documents

Access all documents

Product Documents

Investment options

The Prudential Retirement Account offers a wide range of investment choices. Your clients' can hold any combination of investment options including our established PruFund range of funds, the Prudential Guaranteed Income Plan and hundreds of collective funds within one pension. 

Prudential Guaranteed Income Plan

  • The Prudential Guaranteed Income Plan is an income-producing product that can help meet client's retirement income planning needs. It also offers a guaranteed lump sum option, or a combination of income and lump sum guarantees.
Prudential Guaranteed Income Plan

PruFund Range

  • Our range of globally diversified, expertly managed multi-asset solutions, offering the potential for growth. Their established smoothing mechanism aims to provide clients with a less volatile investment experience.
PruFund Range

Risk Managed

  • The risk-managed range of funds aims to achieve the right mix for your client’s portfolio with a balance of cost, investment styles and a choice of five risk levels.
  • There are two ranges: Risk-Managed Active and Risk-Managed Passive. The funds are available across a wide range of platforms.
Risk Managed Active Risk Managed Passive

Other investment options

  • A wide range of internal & external OEICs.
  • Access to over 600 funds.
  • Direct investment in UK stocks and shares, investment trusts and exchange traded funds through Stocktrade.
  • Access to a range of ESG rated funds.
Funds Library Full fund list PDF

Charges & costs

We will make an annual charge for administering the Retirement Account, which we take monthly. Your client may be eligible for a discount to the product charge depending on the value of their Retirement Account, as the product charge percentage is determined by the total value of the Retirement Account and for this purpose, the value of any Prudential Guaranteed Income Plans is included.

Total Value Of Retirement Account Yearly Product Charge After Discount
£0 - £99,999

0.30%

£100,000 - £249,999

0.20%

£250,000 - £499,999

0.15%

£500,000 - £749,999

0.15%

£750,000 - £999,999

0.125%

£1,000,000+

 0.10%

We calculate the product charge using the relevant percentage determined above and applying it to the value of investments in the Retirement Account, including the Cash Account, but excluding the value of any Prudential Guaranteed Income Plans.. Charges may vary in future.

The charge is deducted differently depending on the types of investment held.

Charge on the value of PruFund funds

  • Is taken by unit deduction for guaranteed and non-guaranteed unit holdings.

Charge on the value of other investments*

  •  Is taken from the Cash Account.
  • If the value of the Cash Account cannot cover the Product Charge, disinvestment of assets will be required.

*excluding PruFund funds and Prudential Guaranteed Income Plans

For more information, including the charges and Fund Size Discounts, please see our Fast Facts document.

Yearly charge

This is a charge for looking after the investment. This may vary between funds and may change throughout the lifetime of the Retirement Account. Where your client has invested in PruFund, this charge can also be referred to as an Annual Management Charge.

You can download our Fund List to see the Yearly Charges that apply.

Further costs

There are other costs that aren’t covered by the yearly charge. These can include, for example, maintenance costs for property investments and costs associated with investing in infrastructure, such as utilities, transport and renewable energy. These costs can vary over time.

For external funds, they are described as "ongoing charges" and quoted as a percentage in the Key Investor Information Documents (KIIDs).

Additional information on Further costs for our PruFund range is available in the PruFund Fund Guide. 

For all fund types, the charge is calculated daily and reflected in the fund's price.

The PruFund Protected Funds are currently unavailable to new investments.

There is a charge for both types of guarantee, taken monthly. The price paid is set when your client takes out a guarantee and applies for the length of time the guarantee is in place. Although our guarantee charges may vary in the future for other investments, your client will continue to pay the charge fixed at the beginning of their guarantee.


If a new guarantee is taken out, a different charge may apply.

If your client turns off a guarantee, they can't have another guarantee of the same kind for 12 months unless:

  • they are adding a guarantee to new payments to their plan, or

  • they have switched off a guarantee in their Pension Savings Account so they can move money to their Pension Income Account where they want a guarantee to apply 

Guarantees will automatically come to an end on your client's death and can't be passed on to any beneficiaries.

The Retirement Account offers flexible adviser charging options, which you can tailor to your business model and client requirements.

  • The charge is deducted from the cash account or in line with the disinvestment profile provided if insufficient cash exists.

  • Adviser charges can be taken proportionally across all of your client's funds or you can specify which funds you want charges to be taken from.

    •  

Initial Adviser Charge

  • Deducted prior to investment for new business (and after payment of any Pension Commencement Lump Sum).

  • The initial adviser charge is taken from the cash account (disinvestment of assets will be needed if insufficient cash exists).

  • For single contributions and transfers, the Initial Adviser Charge can be expressed as a percentage of the contribution or a fixed monetary amount. The maximum adviser charge that can be facilitated is 5% of the initial investment. The aggregate of all Initial and any Ad hoc Adviser Charges cannot exceed £30,000 in any 12 month period.

  • For regular contributions, the charge can be specified as a single percentage of the contribution, payable for a number of premium payments as agreed with your client. The maximum adviser charge on regular contributions is equal or equivalent to 25% of the initial 12 monthly payments.

  • For a percentage charge for initial advice on an unvested contribution the specified percentage is applied to the gross contribution, i.e the total of the contribution and the tax relief. The maximum amount is restricted to the value of contribution before tax relief is added.
  • If your client is using some of their Retirement Account to invest in a Prudential Guaranteed Income Plan, an initial adviser charge may be able to be taken on purchase of that plan.

    •  

Ad hoc Adviser Charge

  • Selected as a specified monetary amount. The maximum ad hoc charge is 2% of the fund value in a 12 month period.

  • The charge will be deducted from the cash account (disinvestment of assets will be needed if insufficient cash exists).

  • The aggregate of all Initial and Ad hoc Adviser Charges cannot exceed £30,000 in any 12 month period.
     

Ongoing Adviser Charges

  • Applied monthly, quarterly or annually – a fixed monetary amount or a percentage of up to 1% of the Account fund value. If taken on a percentage basis and your client has invested funds from their Retirement Account in a Prudential Guaranteed Income Plan, the charge is calculated on the total Account value, including the value of Prudential Guaranteed Income Plans.
  • The charge will be deducted from the cash account (disinvestment of assets will be needed if insufficient cash exists).*

*Prudential Guaranteed Income Plans are not available for disinvestment to pay this charge therefore cash needs to be held in the Account and/or other investments held that can be sold where required to pay the charge.

Charges made for Stocktrade Investments are:

Trading

Min. Fee

Fee %

Max Fee

Online Trading

£15

0.5

£75

Offline Trading

An additional charge of £30 per trade will be applied where a trade is requested offline (phone, email, fax).

Nominee

Nominee charges of £20 per quarter (payable in January, April, July & October) will also apply. There is no charge for transfer in of UK stocks but a £15 stock transfer out charge will apply.

Tools

Retirement Modeller

Explore planning scenarios across your client’s full retirement journey with Prudential’s Retirement Account.

Use the Retirement Modeller

Capped Drawdown GAD Calculator

Find out the monthly gilt yield and the impact of this on the amount of income your client could take from capped drawdown.

Use the Capped Drawdown GAD Calculator

e-Signature

What documents can e-signatures be used with?

The signed document must include an audit review summary page that confirms:

  • Unique document identifier

  • The names/email addresses of the parties that have e-signed a document

  • The dates and times it was e-signed
  • The IP address of the location that it was signed, additionally it may contain the MAC address of the electronic devide that was used 

The form will not be accepted if it does not include the audit review summary page.

We can only accept application forms and documentation from the following approved e-signature providers:

  • Acrobat Sign (Adobe)
  • AlphaTrust
  • DocuSign
  • Dropbox Sign
  • E-Sign
  • Foxit
  • GlobalSign
  • legalesign
  • NitroSign
  • OneSpan Sign
  • PandaDoc
  • Rsign
  • signNow
  • Scrive
  • Signable
  • Zoho

For more information, please contact your Prudential Account Manager.

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© Prudential 2025

"Prudential" is a trading name of Prudential Distribution Limited. Prudential Distribution Limited is registered in Scotland. Registered Office at 5 Central Way, Kildean Business Park, Stirling, FK8 1FT. Registered number SC212640. Authorised and regulated by the Financial Conduct Authority. Prudential Distribution Limited is part of the same corporate group as the Prudential Assurance Company Limited. The Prudential Assurance Company Limited and Prudential Distribution Limited are direct/indirect subsidiaries of M&G plc which is a holding company registered in England and Wales with registered number 11444019 and registered office at 10 Fenchurch Avenue, London EC3M 5AG, some of whose subsidiaries are authorised and regulated, as applicable, by the Prudential Regulation Authority and the Financial Conduct Authority. These companies are not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America or Prudential plc, an international group incorporated in the United Kingdom.