We updated our servicing and online support as we faced COVID 19, but these measures are now the new normal and ways of doing business. So we’d like to make it clear what servicing can be done fully online, and what support is available if you need it.
Here you’ll find our current service status for onshore bonds (PIP) and other products, and how we can do business online.
As the COVID-19 situation continues, we are committed to supporting you and your clients. Our online ISA service is the quickest and easiest way to have visibility and control of your client’s investments.
Here you’ll find our current service status and contact details for Prudential International Assurance, and how we can do business online with new paperless processes.
Here you’ll find our current service status for our Trustee Investment Plan, and how we can do business online with new paperless processes.
Some individuals have been targeted by an investment scam referencing M&G and Prudential brands and offering attractive returns and above market realities on money invested in fixed rate or fixed return products - specifically Fixed Rate Savers and Fixed Rate Deposit Bond. But there may also be others in use.
Please remind your clients to remain especially vigilant and remind them to look out for:
Scammers are very sophisticated - even the most well-informed people are at risk. The FCA ScamSmart website offers lots of useful information and support for your clients, on how to avoid investment and pension scams.
To help you reach out to your clients about this and more information on how to protect themselves from investment scams, visit pru.co.uk.