We have very high standards and do everything we can to ensure that all our clients get the best possible service, but even in the best organisations, mistakes can occasionally happen or expectations may not always be met.
This is the Pillar 3 disclosure made in accordance with the UK Financial Conduct Authority (FCA) Prudential Sourcebook for Banks, Building Societies and Investment Firms.
This is central to the duty of care we owe to our clients. M&G will use all reasonable endeavours to identify conflicts of interest and then take steps to either avoid, or manage, them effectively and to treat clients fairly.
The UK Stewardship Code was first introduced in 2010, setting the benchmark in the UK for institutional investors to meet ownership responsibilities in respect of their holdings of UK equities.
You’ll need to let your client know that, although we don’t pay you for recommending the Model Portfolio Service and the range of portfolios from M&G Wealth, we do offer you other support.