For UK financial advisers only, not approved for use by retail customers. Click here for the customer website.

Service Availability

There is no scheduled downtime for our online services during our regular service hours.

We apologise for any inconvenience this may cause.

Core Service Hours

Online Services

Core time:

  • Monday - Friday 08:00 - 22:00
  • Saturday 08:00 - 16:00
  • Sunday - Services are normally available however due to regular maintenance updates this is not guaranteed.
  • Certain Life Valuations are unavailable from 18:00 - 22:00 on the last working day of each month.